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Shengsheng Australia Pty Ltd.
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Privacy Policy
Last Updated: May 2025
This Privacy Policy, together with the Terms and Conditions and other policies as set forth on our website, and all of the terms incorporated therein by reference shall apply when accessing or using https://ssintnl.com, and various related products, websites and services of Shengsheng International Logistics PTE LTD (“Shengsheng International” or “We”) and its Affiliates (unless such Affiliate publishes a separate privacy policy) (collectively, the “Shengsheng International Services”).
For the purpose of this Privacy Policy, the term “Affiliate” means, with respect to a specified entity, (i) an entity that directly or indirectly, through one or more intermediaries, owns more than 50% of the outstanding voting shares of Shengsheng International, and (ii) an entity that directly or indirectly through one or more intermediaries, is controlled by Shengsheng International or under common control with Shengsheng International, in each case where the term “control” means possession, directly or indirectly, of the power to direct or cause the direction of the management and policies of an entity, whether through ownership of voting shares, by contract interest or otherwise.
We are committed to protect your privacy by complying with this Privacy Policy and any applicable laws and regulations. If you do not consent and agree with the terms and conditions of this Privacy Policy, you should not, and we do not authorize you to, access, browse, or use the Shengsheng International Services.
This Privacy Policy may be amended from time to time (see Section 7).
1.Personal Data We Collect
For the general purposes of this Privacy Policy, personal data means any information that relating or reasonably relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, and online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. We collect and process information from you, including:1.1Personal Data We Directly or Indirectly Collect from You
You may voluntarily provide us with information about you when you interact with us, including but not limited to:- Individual information including name, alias, e-mail address, phone numbers, postal address, signature you submit to us, marketing preferences or other similar information;
- Company information including company’s name, company’s address, company’s introduction;
- Audio, electronic, visual, or other sensory data, such as photographs and audio/video recordings when you visit our premises; and
- Other identifying information that you voluntarily choose to provide to us, including without limitation unique identifiers such as passwords, and personal information in messages you send to us.
1.2Data We Collect About You
- Passively collected information that including, but not limited to, the domain name of the website that allowed you to navigate to Shengsheng International Services, search engines used, the IP address used, the length of time spent on our website, the pages of our website you browsed, the type of devices and/or internet browser you have, the frequency of your visits to our website, and other relevant statistics; and
- Location data that collected indirectly from you when we pick up or deliver a shipment or provide other services, which may include data identifying the actual location of a physical address;
1.3Data We Receive from Third-Party Sources
- Shipment data (which may include name, alias, postal address, unique personal identifier, email address, telephone number, signature) that we received from our clients when providing services;
- Social media analytics information, for example, “likes”, “share”, “follow” actions and your comments to Shengsheng International content; and
- Marketing analytics information.
2.How We Use Your Personal Data
The data you provide to us will be used by Shengsheng International, Shengsheng International’s Affiliates, and third parties that cooperate with or act on behalf of Shengsheng International. At all times, only appropriate staff members will have access to your information and the devices used to process it. Unless otherwise provided in this Privacy Policy, we will not trade, sell, publish, share, or transfer your personal information for use by any enterprise outside of the scope abovementioned without your consent. Nor will we trade, sell, publish, share, or transfer such information in any form other than the form in which it was disclosed to you when the information was collected, except as permitted or required by law. Shengsheng International reserves the right to disclose all information collected within the scope required by law or in response to judicial proceedings. We have implemented technical and organizational security measures, in an effort to safeguard the personal data in our custody and control. While we endeavor to always protect our systems, websites, operations and information against unauthorized access, use, modification, and disclosure, due to the inherent nature of the Internet as an open global communications vehicle and other risk factors, we cannot guarantee that any data, during transmission or while stored on our systems, will be absolutely safe from intrusion by others, such as hackers. Please understand that any data that you transfer to us is done at your own risk.3.Sharing the Data We Collect
We may disclose personal information we collect about you to other parties. We will only do this for the purposes set out in the previous section, in particular, no mobile information will be shared with third parties for marketing and promotional purposes.3.1Third Parties
3.1.1Shengsheng International’s Affiliates
As Shengsheng International is part of a wider group, which all collaborate and partially share customer services and systems including website-related services and systems, we may need to transfer your personal data to, or otherwise allow access to such data by Shengsheng International’s Affiliates including, for example, providing you with our services (e.g. shipment tracking) from any locations you request them, ensuring the security of our website and your personal data, informing you about our services and promotions.3.1.2Our Service Providers and Other Parties
We use other companies, agents, or contractors (“Service Providers“) to perform services on behalf of us or to assist us with the provision of services. We may share personal data with such third-party Service Provider as infrastructure and IT services providers, digital and email marketing platform.3.1.3Third Parties Connected with Corporate Transactions
We may transfer your personal data to third parties in connection with a reorganization, restructuring, merger, assignment, acquisition, or transfer of assets, provided that the receiving party agrees to treat your personal data in a manner consistent with this Privacy Policy.3.1.4Other Third Parties Permitted by Applicable Laws and Regulations
In certain circumstances, we may be required to disclose or share your personal data in order to comply with a legal or regulatory obligation (for example, we may be required to disclose personal data to customs brokers, the police, or to judicial or administrative authorities). We may also disclose your personal data to third parties where disclosure is both legally permissible and necessary to protect or defend our rights, matters of national security, law enforcement, to enforce our contractual rights or protect your rights or those of the public.3.2Third-Party Links
Our website may contain third-party links and you may be directed to third-party websites. We do not control what happens on those third-party websites and are not responsible for the privacy practices or content of such other third-party sites. You should always check the privacy policy of the website you are visiting to be sure you know how the operator of the website will collect information from you. If you have any questions about how these other sites use your data, you should review their policies and contact them directly.4.How You Manage Your Personal Data
We use our best efforts to protect your rights to access, copy, transfer, correct, supplement, and delete your personal data, as well as the right to change the scope of your authorized consent or withdraw your authorization. We also make efforts to establish mechanisms that enable you to conveniently exercise these relevant rights. Your rights include:4.1Access, Copy, and Transfer Your Personal Data
You have the right to obtain a copy of your personal data. If you need to obtain a copy of the personal data we have collected from you, you can contact us through the contact information provided in this Privacy Policy. Subject to applicable laws and regulations and being technically feasible, we will provide you with a copy of your personal data in accordance with your request.4.2Correct and Supplement Your Personal Data
You have the right to access or correct your personal data at any time. If you wish to access or correct your personal data, you can contact us through the contact information provided in this Privacy Policy. We will respond to your request in a timely manner after verifying your identity, except as otherwise provided by laws and regulations or as otherwise agreed in this Privacy Policy.4.3Delete Your Personal Data
In the following circumstances, we will take the initiative to delete your personal data, you can also delete your personal data on your own or request us to delete it at any time:- The purpose of processing has been achieved, cannot be achieved, or is no longer necessary for achieving the processing purpose;
- We have stopped providing services, or the retention period has expired;
- You have withdrawn your consent;
- We have processed your personal data in violation of laws, administrative regulations, or the agreed terms; or
- Other circumstances stipulated by applicable laws and regulations.
5.How to Exercise Your Rights
To exercise your rights as described above, or if you believe that we have violated any laws and regulations or the agreements regarding the collection or use of your personal information, you can contact us by sending an email to legal@ssintnl.com. To ensure security, we may require you to submit a written request or provide your identification documents. We will respond to your request within 15 days after receiving your feedback and verifying your identity. Please understand that in the following circumstances, in accordance with the requirements of applicable laws and regulations, we will not be able to respond to your requests:- Related to the fulfillment of obligations by the personal data controller as required by applicable laws and regulations;
- Related to national security and national defense security;
- Related to public safety, public health, and major public interests;
- Related to criminal investigation, prosecution, trial, and execution of judgments, etc.;
- There is sufficient evidence indicating that you have subjective malice or abuse of rights;
- For the purpose of safeguarding the major legitimate rights and interests such as the life and property of the personal data subject or other individuals, but it is difficult to obtain the consent of the individual;
- Responding to your request will cause serious harm to the legitimate rights and interests of you or other individuals and organizations; or
- Involving trade secrets.
6.Privacy of Children
We do not collect or maintain information at its websites from those it knows are under 14 years of age, and no parts of our websites or services are structured to attract anyone under the age of 14.7.Amendments to This Privacy Policy
The effective date of this Privacy Policy is set forth at the top of this webpage. We will notify you of any material change by posting notice on this webpage. Your continued use of the Shengsheng International Services after the effective date of any amendment to this Privacy Policy constitutes your acceptance of the amended Privacy Policy. Any amended Privacy Policy supersedes all previous versions. IF YOU DO NOT AGREE TO FUTURE CHANGES TO THIS PRIVACY POLICY, YOU MUST STOP USING THE SHENGSHENG INTERNATIONAL SERVICES AFTER THE EFFECTIVE DATE OF SUCH CHANGES.8.Data Retention
We store your personal data for different time periods depending on the applicable laws and regulations. Some information may be deleted automatically based on specific schedules. Other information may be retained for a longer period of time based on the relationship you have with us or regulatory requirements.9.Dispute Resolution and Agreement to Arbitrate
Except where and to the extent prohibited by law, by using our services, you agree that, if there is any controversy, claim, action, or dispute arising out of or related to your use of our services, or the breach, enforcement, interpretation, or validity of this Privacy Policy or any part of it (“Dispute”), both parties shall first try in good faith to settle such Dispute by providing written notice to the other party describing the facts and circumstances of the Dispute and allowing the receiving party thirty (30) days in which to respond to or settle the Dispute. In case no settlement can be reached, all Disputes shall then be submitted for arbitration to Singapore International Arbitration Centre (“SIAC”) under the provisional rules of procedures promulgated by SIAC. The arbitration shall take place in Singapore and the arbitration award shall be final and binding upon both parties, neither party shall seek recourse to a law court or other authorities to appeal for revision of the arbitration award. The arbitration fee shall be borne by the losing parties.